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Overview

Kilrush Credit Union identified the need to replace and enhance their existing document storage and retrieval process. A key objective was to make all documents available to staff to improve the level of service to members and reduce the need for Physical document handling. Kilrush Credit Union also required the facility to outsource scanning of existing documentation. The documentation on members consists of loan applications / agreements, promissory notes, deeds, general correspondence, Invoices and other associated records. The final solution was required for use by all staff members and importantly needed to be scalable to meet future growth and flexible to cater for changing environments.

 The primary objectives were as follows:

      Increase the level of service to members by allowing staff instant access to key documentation from each users PC

      Reduce time and costs spent on administration of paper files

      Ensure secure access to all documents including historic and current documents

      Prepare Kilrush Credit Union for business continuity in the event of fire, flood or other damage

 Why choose DocuNet?

The solution proposed by the DocuNet answered the needs as outlined by Kilrush Credit Union. In addition DocuNet delivers a full service and were able to act as a single contact for Kilrush Credit Union. DocuNet were in

a position to offer the outsourcing service to scan all historical documents including indexing, storage and retrieval. The existing documentation consisted of a large volume of files and the successful vendor had to demonstrate the capacity to deliver the images in a speedy manner. This was critical as Kilrush Credit Union insisted on a smooth delivery of services. The DocIT solution is also recognised as a market leader with many successful implementations across many different industry sectors in Ireland. Amongst other users of the technology are Shannon Aerospace, Analog Devices, Sligo County Council, Caherciveen Credit Union, Carrick-on-Shannon Credit Union.

 “Our response times to members is immediate, retrieval of documents from our archives has improved dramatically” 

Mick Dillon, CEO Kilrush Credit Union. 

 By implementing this solution Kilrush Credit Union have realised the following benefits.

      Increased Productivity, Staff can instantly access any document from their PC.

      No Misplaced or lost Files.

      More space, filling cabinets have been replaced; a 80gb Doc Server can hold 2,000,000 Documents.

      Reduced Information Distribution Costs; Photocopying and faxing have now been reduced and replaced by email.

       Improved Disaster Recovery Plan: Now all paper based Documents have been backed up.

      Easier Collaboration between staff.

      Better Security, only personnel who have the relevant security rights can access documents.

Kilrush Credit Union

The Kilrush Credit Union was founded in 1968, in its first year the membership was 375 today the Credit Union has expanded dramatically to 10,000 members and now occupies a landmark building in Market Square, Kilrush, Co. Clare. Kilrush Credit Union currently employs 15 highly skilled financial services staff ably supported by a very active team of volunteers from the local community. In addition to the core business of savings and loans other services now include Home Union Insurance, VHI Membership, Bureau de Change, Sterling Drafts, Gift Cheques, and Western Union Money Transfer.

 



 

 
Sales Enquiries: Email
 
 
       
   
 
Our Document and File Management system
works in 3 easy steps
 
CAPTURE
Simply scan your documents at a touch of a button on our high speed network scanners  or export them directly from any application.
 
INDEX
Index through key stroke entry or automatic index using barcode or OCR technology.
 
RETRIEVE
No more lost files. Retrieval is simple and instant, Store up to 2,500,000 Documents on a 100gb.
           
 

Telephone 1890 924 750 or email

 
     
 

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